Terms and Conditions
Below you will find the terms and conditions of Wintersport4ALL.
GENERAL CONDITIONS - Winter Sports4ALL
These are our terms and conditions. These, along with the references that they contain, apply to any agreement that we, Wintersport4ALL, conclude with you. If you have questions, please do not hesitate to contact us at [email protected] or by post: Wintersport4ALL Tahiti Street 6, 1339PJ Almere. You can also reach us on our telephone number 0628234655. On twitter you can find us at: Winter Sports4ALL and on facebook at: Wintersport4ALL. We have the right to change these terms and conditions. You agree that the latest version of these terms and conditions will always apply to our agreement.
Article 1 - Products
We sell Extreme Skiing Articles - Snowmobile, Snowbike, Skibike, Skibock.
Article 2 - Payments
The (total) price of the products is stated in our webshop. You can pay in our webshop with iDEAL and Direct Bank Transfer.
The shipping costs are for your account.
Article 3 - Deliveries
We deliver your product to the address you provided with the order. You can not change the address if we have already sent the package. PostNL and DPD provide the distribution. Once the package has been shipped, you will receive a Track & Trace Code, which will allow you to follow the order. We will do our best to deliver the order as quickly as possible. If the order is delayed, we will inform you in writing. We guarantee that you will receive the order within 30 days of confirmation of the order. If this does not work out unexpectedly, you can request us to (a) immediately refund the amount you paid for the product, or (b) send a replacement product (of equal value).
Article 4 - Return
You may always return the product within 14 days after you have received it. This can be done using the return form or by sending an e-mail to [email protected]. Once you have received a confirmation from us, you must send the product within 14 days. If we have received the product, we will refund the full purchase amount within 14 days. The costs for the return shipment are at your expense. During the term you have to consider whether you want to keep the product, you should carefully handle the product and the packaging. You may only unpack and use the product to the extent that it is necessary to determine whether you want to keep the product. Please note, items with a hygiene seal cannot be returned if the hygiene seal is not completely intact.
Article 5 - Liability
We are not liable for the damage caused by the use of a product. This does not apply if such damage is caused by our intentions, gross negligence or conscious recklessness. Your right to compensation will in any case be the maximum amount of the ordered and paid product. We are also not liable for bodily damage caused by incorrect or use of the items on the slopes or indoor skis. Additionally, we are not responsible for the use of the articles during jumps, tricks, fallouts, off-piste, unprepared slopes or improper use of the articles etc. At times of filing a complaint, the article will always be considered used.
Article 6 - Intellectual Property Rights
All intellectual property rights (such as: copyrights, figurative marks, word marks) on our texts, photos, images and other materials are our property (or we are in charge with the consent of the proprietor). Your use should not be infringed.
Article 7 - Complaints
If you have a complaint about the performance of the agreement, we would like to hear that. Then send your complaint as soon as possible (and as fully as possible) to [email protected]. We will process your complaint as soon as possible, within 5 days of receiving your complaint. If it takes longer to settle your complaint, you will receive a confirmation of your complaint within 2-3 days and let us know when we expect a substantive response. If we can not resolve the complaint, a dispute arises under the dispute settlement.
Article 8 - Dispute settlement
On these terms and conditions and the agreements we conclude with you, Dutch law applies. In the event of a dispute, the court in Amsterdam is authorized.